I can deliver any marketing solution you may need. Large or small. Locally or globally.

I am the VP of CX Implementation for RR Donnelley, a global business communications firm specializing in the production, execution and delivery of customer engagement tactics along the entire path to purchase.

In May 2020, I was named as one of the top 50 (CX) experts of the decade and rank on social media among the top 150 CX influencers globally. 

I regularly work with Fortune 500 brands, defining CX strategies and leading tactical implementation with the teams at RR Donnelley.

Additionally, as an industry influencer, I share the latest CX innovations and strategic practices on social media channels with an audience of more than 50,000 followers.