November 2021 - ConferenceCast.tv Jerri Helms, HarperCollins Christian Publishing . Panel: The Role of Social Media in Building and Maintaining Effective Digital CX Programs https://www.youtube.com/watch?v=SopgFA3MtME
October 2021 - CX Wednesday ft Dennis Wakabayashi. CX…Oh! is celebrating this special occasion with Dennis Wakabayashi, the global voice of CX https://www.youtube.com/watch?v=zfYnCcgKgWo
September 2021 - The Experience Points Blog: Dennis Wakabayashi. Avtex Chief Experience Officer, Kurt Schroeder sat down with VP of Marketing, John Seeds to discuss our episode of Experience Points with Dennis Wakabayashi https://avtex.com/articles/the-experience-points-blog-dennis-wakabayashi
June 2021 - A Customer Experience Mastermind with Dennis Wakabayashi Interview with Dennis Wakabayashi, Vice President of Customer Experience Solutions at RR Donnelley and a top customer service and experience influencer https://www.youtube.com/watch?v=3x8c8Z_dy7I
April 2021 - An Interview with Top 50 CX Expert of the Decade, Dennis Wakabayashi. Dennis and Howard sit down to discuss how he solved a chicken problem, how customer journeys are disappearing, and how he came to be one of the top CX experts of the decade https://www.youtube.com/watch?v=hdJZU2slY1Q
February 2021 - Vice President Customer Experience Solutions at RR Donnelly, Dennis Wakabayashi | Winning Digital Customers Dennis and Howard sit down to discuss how he solved a chicken problem, how customer journeys are disappearing, and how he came to be one of the top CX experts of the decade. https://wdcpodcast.captivate.fm/episode/customer-experience-dennis-wakabayashi
January 2021 - CX Forums The Customer Experience Connection Customer Experience Strategy and Innovation for 2021 with Dennis Wakabayashi https://www.youtube.com/watch?v=w3Lh-fwKEvU
December 2020 - Shep Hyken: Customer Service & CX Expert Merry CX-Mas From Your Favorite Customer Service Experts & Professionals https://www.youtube.com/watch?v=B24HP964FjM
October 2020 - Engati - The Best Free Chatbot and Live Chat Platform [Webinar] Answering complex customer questions in real-time https://www.youtube.com/watch?v=y0s3Q8xnjt0
June 2020 - Empathy, collaboration & growth with AI – Dennis Wakabayashi on Engati CX Dennis Wakabayashi, VP Customer Experience Solutions Delivery at RR Donnelley, talks about Empathy, Collaboration & Growth with AI on Engati CX.y https://www.youtube.com/watch?v=Pcm8dKLOle8
