THE
CUSTOMER EXPERIENCE 
HALL OF FAME

The brightest minds in the field of customer experience (CX)

The CX hall of fame is curated by internationally leading CX influencer Dennis Wakabayashi. These leaders represent the most relevant and inspiring CX thinkers from around the world.

Each person is hand-selected by Dennis based on their contributions to the field as well as possessing a collaborative style and empathy for customers and colleagues alike.